Privacy Policy

Pinakha is a neuroscience-based training and research practice focused on well-being and happiness. We deliver corporate training, workshops, and applied research from our office at N 86, Sector 110, Gurgaon — 122017, Haryana, India.

For the purposes of this policy, “Pinakha”, “we”, “us” and “our” refer to Pinakha and its authorised team members. “You” refers to anyone who visits our website, registers for a programme, or otherwise interacts with us.

Depending on how you engage with us, we may collect:

• Contact details — name, email address, phone number, organisation.
• Programme details — workshop registrations, preferences, dietary or accessibility needs you choose to share.
• Payment information — processed through secure third-party payment providers. We do not store your full card details on our servers.
• Communication records — emails, call notes, and messages exchanged with our team.
• Research data — only where you have separately consented to participate in a study, and as described in the relevant consent form.
• Website usage data — basic analytics such as pages visited, device type, and approximate location, collected via cookies and similar technologies.

• To deliver workshops, corporate training, and other services you have signed up for.
• To respond to enquiries, schedule meetings, and provide support.
• To send programme updates, confirmations, and — only if you opt in — newsletters or announcements.
• To conduct and improve research, where you have consented to participate.
• To meet legal, accounting, and regulatory obligations.
• To protect the security and integrity of our website and services.

We do not sell your personal information. We share it only with trusted parties who help us run our operations, including:

• Payment processors and accounting providers.
• Email, scheduling, and hosting providers used to deliver our services.
• Research collaborators, where you have separately consented and in line with the relevant ethics approvals.
• Regulators, courts, or law-enforcement authorities, where we are legally required to do so.

All such partners are bound to use your information only for the purposes we have authorised.

Our website uses cookies and similar technologies to remember your preferences, keep the site secure, and understand how it is used. You can control or disable cookies through your browser settings; some parts of the site may not work as intended if you do.

We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law. Research data is retained as specified in the relevant consent form and ethics protocol.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal and contractual limits.
• Withdraw consent for marketing communications or research participation at any time.
• Raise a concern about how we handle your data.

To exercise any of these rights, write to us at the address in the contact section below.

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No system is perfectly secure, so we also ask you to take care of your own login details and to let us know promptly if you notice anything suspicious.

Our services are intended for adults and for organisations engaging us on behalf of their employees. Where a programme involves participants under 18, we collect information only with verifiable consent from a parent, guardian, or authorised institution.

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will always show the current version. Material changes will be communicated through our website or by email where appropriate.